Delete your Zefxi account

In the app

Open Settings, then Account. Choose Delete my account and confirm. The screen shows a scheduled date or explains if deletion is waiting for a pending plan payment or refund to settle. You can return there to keep your account before deletion runs.

Without the app

Email nsioulas@g.ucla.edu to request account deletion. Include the email address you used for your Zefxi account so we can find your request. We will reply with the steps needed to confirm it. You do not need to reinstall the app to begin this request.

When deletion happens

You have at least 30 days to change your mind after an in-app request. The app shows the scheduled date. If there is a pending plan payment or refund, the request waits and deletion runs after it settles. You can stop a scheduled or waiting deletion before it runs.

If you have an Android subscription

Deleting your Zefxi account will not cancel a Google Play subscription. To stop future renewal, cancel it separately in Google Play. You can still request account deletion before cancelling. Manage your subscription in Google Play.

What is removed and what remains

Your profile, photos, answers, saved area, one to one chats, hellos and connections are removed. Messages you wrote in a plan, room or circle and plans you hosted stay with your name removed, so shared conversations and plans still read.

Safety reports, payment records where relevant, venue billing records for Find my group visits, and a record of the deletion can remain without your profile details. A report may contain what its author wrote. If you bought an Android subscription, the Google Play purchase token and subscription records remain with their link to your Zefxi account removed. See the privacy notice for more detail.